Eligibility & claim validation
Review coverage information and practice-supplied claim details, identify missing information and route questions back to the responsible team.
From practice-approved encounter information to remittance review and follow-up, Medgento helps organize the work behind reimbursement. We agree on the scope, systems and reporting with your practice, then build a process your team can follow.
Talk about your practice
Bring structure to claims, denials and receivables, with clear ownership at every step. We’ll define responsibilities, deliverables and access together before work begins.
Review coverage information and practice-supplied claim details, identify missing information and route questions back to the responsible team.
Prepare and submit claims through the practice’s selected, authorized clearinghouse or payer workflow. Available connections are confirmed during onboarding.
Organize rejected and denied claims into actionable queues, coordinate corrections and support appeals using approved information and documentation.
Review ERA or EOB information, post payments within the agreed process and flag adjustments or discrepancies for follow-up.
Track outstanding balances, maintain follow-up notes and review agreed measures such as aging, claim status and denial trends.
Review your specialty, payer mix, existing tools and current follow-up process. Agree on the priorities and measures that will guide the work.
Use encounter and coding information approved by your practice to review claim details, eligibility and payer requirements within the agreed scope.
Work through your authorized systems to submit claims, review acknowledgments, address rejections and track denials or unpaid balances.
Share agreed reporting on claim activity, payments, denial patterns and receivables so your practice can see where follow-up is needed.
We begin by reviewing your EHR, practice management system and billing workflow. Access, functionality and any clearinghouse connections must be confirmed before we agree on the service scope.
Your practice supplies approved encounter and coding information, relevant documentation and authorized system access. Responsibilities for resolving missing or inconsistent information are agreed during onboarding.
No. Reimbursement depends on factors including payer decisions, documentation, contracts and your existing receivables. We establish a starting baseline and agree on the reporting used to evaluate the work.
Tell us what’s getting in the way. We’ll explore where Medgento can help.